1. You answer a 5-minute questionnaire
You tell us your weight, height and a few measurements (neck, waist, hips), your physical activity, your sleep, the constraints of your daily life (meals eaten out, irregular hours) and your tastes, food by food, with a score from 0 to 5. You see your summary before you pay.
2. Your profile is checked before any payment
The programme is not suited to everyone. It is not offered to minors, to pregnant or breastfeeding women, to people with a history of eating disorders, or below a BMI of 18.5. The questionnaire checks this before any payment: if your profile is not suited to the service, you are not asked to pay, or you are refunded in full.
If you have a chronic condition or take regular medication, ask your doctor first.
3. Your needs are calculated
From your answers we calculate your energy expenditure and your needs, then build meals around the foods you like. A food you score 0 never appears; your favourites come back most often.
4. An advisor prepares your programme
An advisor prepares your programme from your file, adapts it to your situation and sends it to you by e-mail. They work Monday to Friday, 8 am to 6 pm (Paris time): allow up to two hours after your order. If you order in the evening, at the weekend or on a public holiday, you receive it the next business day in the morning, and sometimes earlier.
5. You receive your programme
- Your day-by-day meal plan for the weight-loss phase
- The matching shopping list, in amounts to buy
- The meal plan and shopping list for the stabilisation phase
- The instructions: treat meal, unexpected events, expected pace, what to do if your weight stalls
- The swap lists, to replace one food with another without breaking the balance
- At the end: a review of your journey and maintenance guidelines, based on your real results
6. You are supported until your final review
You can ask your advisor questions by e-mail, simply by replying to the messages you receive or by writing to contact@curebalenz.com. They answer normally within 24 business hours at most. This support is provided at your request: it does not include appointments or day-to-day monitoring of the programme. At the end you receive a review of your journey and recommendations to keep your results.
How much does it cost?
€250 in Europe, or $299 in the United States and the rest of the world, paid once. There is no subscription: nothing renews and there is nothing to cancel. More answers in our FAQ.